Order Processing

All orders placed through the iFragrance website are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been processed and shipped, you will receive a confirmation email containing tracking information so you can monitor the delivery status.

Please note that processing times may vary during periods of high order volume or promotional campaigns.

Delivery Times

Estimated delivery times depend on the destination country.

Romania

Estimated delivery time: 1–3 business days

European Union

Estimated delivery time: 3–7 business days

International Orders

Estimated delivery time: 5–12 business days

Delivery times may vary depending on the courier service, customs procedures, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on the delivery location, package weight, and selected shipping method.

From time to time, iFragrance may offer free shipping promotions, which will be clearly communicated on the website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. This allows you to track your package in real time through the courier's website.

If you do not receive tracking information within 48 hours, please contact our support team.

Customs Duties, Taxes and Fees

For international shipments outside the European Union, customs duties, import taxes, or other local charges may apply according to the regulations of the destination country.

These charges are the responsibility of the customer and are not included in the product or shipping costs.

Delivery Address Accuracy

Please ensure that your delivery address is complete and accurate when placing your order.

iFragrance is not responsible for orders that cannot be delivered due to incorrect or incomplete information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at:

office@ifragrance.com

Our team will assist you in resolving the issue and finding the best possible solution.

Contact

If you have any questions regarding shipping or delivery, please contact our support team:

Email: office@ifragrance.com

Customer Support: iFragrance